Management and Operation of Tokyo Big Sight

Exhibitions promote diverse consumption behavior, increase transactions through expanded business opportunities, and create an economic ripple effect accompanied by job creation. The exhibition business plays an important role in economic activation and industrial development.

Utilization

Since it first opened in 1996, Tokyo Big Sight has served as a venue for a variety of trade fairs and exhibitions and shown impressive and steady growth as Japan's largest all-round convention facility.

Number of Events and Visitors (As of April 2020) Number of events(number) [2012 275 / 2013 302 / 2014 290 / 2015 302 / 2016 304 / 2017 312 / 2018 296 / 2019 227] / Number of visitors(10,000 people) [2012 1,345 / 2013 1,512 / 2014 1,425 / 2015 1,605 / 2016 1,469 / 2017 1,442 / 2018 1,407 / 2019 1,314] the same organizer's events counted s one event.

Management & Service

Our efforts are devoted to offering better service and maintaining a safe, reliable, and comfortable environment.

Securing “Safety” is a fundamental responsibility.

Fire drill

  • Tokyo Big Sight features a Disaster Prevention Center and Security Center on the premises to ensure visitor safety around the clock. AEDs (Automated External Defibrillators) installed throughout the venue facilitate a prompt and effective response to emergency situations.
  • With "each employee protects our customers” as our motto, we are endeavoring to raise awareness for fire and disaster prevention and to prevent accidents and other incidents through comprehensive fire drills held three times a year based on regulations and other criteria, and security training for security officers.

Our task is creating a“Reliability” environment for everyone.

Guide signs

  • There are information centers to respond to a variety of inquiries, guide signs to help first-time visitors get around, a moving sidewalk, textured paved blocks, and more to ensure the comfort and convenience of visitors.
  • Smoking is prohibited in all facilities, except for in designated smoking areas, which are located both inside and outside the buildings to ensure that all smoking and nonsmoking spaces are kept strictly separate.
  • Parking vacancy information is available on the Internet to promote convenient access for visitors coming by car.

Services for visitor “Comfort”.

Visitor & Business Center

  • We are working to provide high-quality service and to create a comfortable environment by listening to our customers’ comments obtained from various sources and incorporating their opinions and requests into our practices.
  • There is a Service Corner within the venue that offers parcel delivery service, temporary luggage storage, and souvenirs and a Visitor and Business Center equipped with self-service pay copiers and a rental PC corner. There are also convenience stores, ATMs belonging to Japan Post Bank and other banks. The unique artwork displayed in public spaces adds aesthetic value and a lot of fun.
  • Tokyo Big Sight’s restaurants and cafes offer a varied menu, and friendly staff ensure every guest the very best in taste, service and price.
  • For conference organizers, our Conference Support Center offers a wide range of support services, including rental of chairs, tables, and other conference equipment, arrangement of catering, and customization of room layouts.

Facility outline

Official name Tokyo International Exhibition Center
Address Conference Tower & West Exhibition Area:
3-11-1 Ariake, Koto-ku, Tokyo 135-0063
East Exhibition Area:
3-10-1 Ariake, Koto-ku, Tokyo 135-0063
Completed October 1995
Opened April 1996
Ground-floor area 265,751m2
Building area 185,348m2
Total floor area 316,992m2
Number of floors Conference Tower : 8F on the ground・1F in underground
West Exhibition Area : 5F on the ground
East Exhibition Area : 3F on the ground・1F in underground
New East Exhibition Area : 1F on the ground
South Exhibition Area : 5F on the ground
Structure Steel-frame, reinforced concrete construction
Exhibition facilities Indoor exhibition area; 16 halls
(Total area: 115,420m2)
Convention facilities International conference hall (capacity of 1,000 seats)
Reception hall (1,700m2)
22 meeting rooms (35m2 - 760m2)
Service facilities Restaurants, Convenience Stores, Visitor & Business Center, ATMs.
Parking area about 3,200 car.